A small studio, one packing table, six shelves
We started in 2023 with a box of press-on nails and a camera.
Cloudberry began as a shared shopping list between two friends — one who could never find press-on nails in her size, and one who kept ordering activewear that went see-through at the knees. We bought samples from eleven makers, kept four, and photographed them on a kitchen table.
Three years later the table is still there. Every order is checked, wrapped and handed to the courier by one of four people who know the products by name. We ship to 38 countries and answer messages in English, Chinese and Spanish.
We are deliberately not a marketplace. Six categories, roughly ninety SKUs, and a rule that anything we would not use ourselves does not go on the shelf. When a batch is gone, we wait for the next good one instead of substituting something similar.
Read the packing note
Buying small is a promise, not a slogan: fewer things, better made, photographed as they are.
Tested at home first
Every candidate is worn, washed or eaten by someone on the team for two weeks before it gets a photo.
Made by small makers
We buy from workshops we can call directly, in batches small enough that quality can be checked piece by piece.
Photos, not renders
One daylight setup, no colour grading that changes what you get. If a product has a flaw, it is in the photo too.
Nothing hidden in shipping
Shipping is calculated at checkout by weight and destination. No inflated product price to look like free delivery.
Every parcel passes four hands
Picking is checked against the ticket, then a second person inspects: nail sets against a sizing card, tumblers under a leak test, apparel for seams, pilling and shape. Anything that fails goes back to the maker with a note.
Packing follows one recipe: two sheets of tissue, a paper band, a thank-you card, a sticker sheet. No plastic filler, no bubble wrap unless the item genuinely needs it. We would rather spend on a card than on air.
What happens after you click buy
Within 2 hours — a human reads your order and flags anything unclear (size, colour, address).
Same or next working day — packed, weighed, and handed to the courier with tracking.
Within 30 days — if it is not right, we replace, refund or part-refund, whichever you prefer.